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June 1st, 2021 05:00

USB Flash Drives Randomly Disconnect - New Dell Inspiron 14 7400

Hello,

My laptop has two USB 3.2 Type-A 1st gen ports, one on each side.  I have a Samsung 3.1 FIT Plus 256 flash drive that I leave permanently in one port, and it randomly disconnects.  It can happen when I am using it, or not using it.  Obviously very inconvenient when I am using it, such as copying files to and from, or watching a movie  from it.

I also regularly use a Philips Snow 3.0 128 GB flash drive in the other port, same story.  Using it or not, it randomly disconnects.  Very inconvenient obviously when I am using it.

I´ve read quite a few posts here (and elsewhere) of possible remedies for the random disconnection problem.  Yes, I have also gone to device manager > Universal Serial Bus controllers > USB Root Hub (two listed) > Properties > Power Management > Unchecked Box: Allow this computer to turn off this device to save power.  Didn´t help.

So what IS the solution?

Thanks so much in advance for your help.

Tiny

 

53 Posts

June 4th, 2021 01:00

Where is Windows 10 community form.

 

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61 Posts

June 4th, 2021 01:00

I am sad to report, everything we´ve done has not solved my problem.  I was just in the middle of formatting a new flash drive in diskpart, format fs = ntfs, and the flash drive disconnected at 28%.

I´m at my wit´s end.

This morning, I went ahead and posted the same topic on the Windows 10 community forum.

53 Posts

June 4th, 2021 01:00

Well, maybe a quick format required. If all that doesn't work.

 1. Buy a new USB to try and see if your old USB was the problem.

 2.Throw the laptop in the trash.

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61 Posts

June 4th, 2021 02:00

Ok, I probably called it the wrong thing.

answers.microsoft.com

You can ask questions from the Microsoft Community, specifically about issues regarding Windows 10.

I am not alone with my flash drive randomly disconnecting issue.

53 Posts

June 4th, 2021 02:00

If nothing helps, ask Dell or ask Mr.Google or still, throw it in the trash or let the dog ate it then buy a new one.

53 Posts

June 4th, 2021 02:00

And if they STILL not work, you shall do this :

tải xuống.jpg

tải xuống (1).jpg

  

53 Posts

June 4th, 2021 02:00

Yahooooo! I got new 5 reasons and solutions!

Want receive it now?

 

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61 Posts

June 4th, 2021 02:00

Number 2 definitely made me laugh

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61 Posts

June 4th, 2021 02:00

Yes please.

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61 Posts

June 4th, 2021 03:00

Thank you

53 Posts

June 4th, 2021 03:00

D.o.n.e!

53 Posts

June 11th, 2021 00:00

Now you can learn other things. Programming is the most important to be an IT professional or expert. So you can try learning some programming languages.

June 25th, 2021 03:00

I think the problem is now being sorted

53 Posts

June 25th, 2021 05:00

Hey, it's not a story, it a problem, @davidjohn098.

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