stozk
1 Nickel

Re: audio renderer error

The problem now persists for months. It wasn't an issue last year, I got my 9370 a year ago. 

It doesn't happen on my 9550, both devices have latest Bios, drivers and Windows (10 Pro) updates installed.

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GatSlinger
1 Copper

Re: audio renderer error

Restarting Windows 10 is not a practical solution. 

Having bought a new machine from you and installed the latest BIOS and windows updates it is unacceptable that something as basic as playing audio does not work.

Not impressed. 

The lack of response to this problem does not reflect well on Dell.

Will not be buying another dell laptop, and will advise others not to either.

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Moderator
Moderator

Re: audio renderer error

Gatslinger,

Click the link below for resolving the renderer error in Windows 10.

Fix: Audio Renderer Error in YouTube on Windows 10

 

 

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#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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Highlighted
April15
1 Copper

Re: audio renderer error

Same problem. New Xps13.

After several long sessions with Dell's attempts to fix, they finally told us to send it back. We did. They returned it to us with a new operating system, drivers, etc. Worked fine. For a couple of weeks. Now back to the same old.

This is our second xps13. The first one, now about three years old, works like a dream --- which is why we bought this one. 

Time for a refund?

 

Moderator
Moderator

Re: audio renderer error

Shoun0305,

You can click the link below and follow the information listed.

Audio renderer error, Please restart your computer error on YouTube

 

Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number.

 

 

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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Jennb48912
1 Copper

Re: audio renderer error

Hey everyone, I have been having the same problem with my Gateway notebook. I started by researching “volume red x fix” on YouTube and Google with no help.

 

I have been having some progress with manipulating properties of certain Services, specifically under the Recovery and possibly the Log On tab, for:

*Windows Audio

*Multimedia Class Scheduler

*Remote Procedure Call (RPC)

*DCOM Server Process Launcher

*RPC Endpoint Mapper

*Windows Audio Endpoint Builder

*Plug and Play

I changed my computer’s responses to each service failure to Restart the Service and reset fail count after to 0 days and restart service after to 0 minutes. It seemed to slow down the problem and when it happens, it kind of overrides it.

 

I’m still working on my computer’s Log On tabs, but I changed these to:

*Multimedia Class Scheduler-Local System

*Windows Audio-Local Service

*Windows Audio Endpoint Builder-Local System

 

I hope all this makes sense..

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