Hello, we see you are looking for assistance. Click our DELL-Cares username, on the right click, "Send this user a private message". Provide to us the private Dell PC Service Tag. If you want assistance from our Forum users, you will need to reply with the specific Dell PC model.
DELL-Cares
Moderator
Moderator
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25.7K Posts
0
June 22nd, 2022 04:00
Hello, we see you are looking for assistance. Click our DELL-Cares username, on the right click, "Send this user a private message". Provide to us the private Dell PC Service Tag. If you want assistance from our Forum users, you will need to reply with the specific Dell PC model.
ejn63
10 Elder
10 Elder
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24.8K Posts
0
June 22nd, 2022 05:00
If the system is less than 12 months old, call Dell to have the battery replaced under warranty.
If it's older than that (say 2 years old or longer), it's time to purchase a replacement battery.
'
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
0
June 22nd, 2022 08:00
roxzer,
Please reply to the DELL-Cares private message with the private Service Tag. Then we can fully assist.