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g7 won't boot black screen gets hot shuts off

when i press power button the keyboard lights up then it gets hot and shuts down. no dell logo, cant access bios.

g7 rtx2060 i7 9th gen 16 gig ddr4

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Re: g7 won't boot black screen gets hot shuts off

Service tag <Service Tag removed>

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Re: g7 won't boot black screen gets hot shuts off

To ensure the security of your information, I'd suggest that you delete the post containing any Dell centric information (Service Tag / Express Service Code).


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