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June 30th, 2016 09:00

an archive is in progress

We have an 8.0.0.0 cluster.  I was running through the upgrade guide for 8.0.0.1 and I got to the part about running the upgrade compatibility check.  When I run it (isi upgrade cluster assess /ifs/data/OneFS_8.0.0.1_Install.tar.gz) I get the following output - an archive is in progress, please try again later.

This cluster is solely used for a destination for synciq.  What is it referring to about an archive is in progress?  Is there a way to identify what the Isilon is doing.  It's said this for over 24 hours and you'd think the whatever it's doing would finish at some point, but apparently not.  Is there anyway to find out what this archive is and kill it if it's not critical?

252 Posts

June 30th, 2016 12:00

Hi rgcda,

It sounds like you may have a SyncIQ job running. If you are working with RCM (Remote Change Management) they should have documentation on what that error message means for certain if it is not SyncIQ. You could open a Support ticket as well at https://support.emc.com/servicecenter/createSR for more assistance.

If you wanted to check for running jobs, you can run the following command from the source cluster (not the destination cluster that you are upgrading):

isi sync jobs view

If you have any running jobs on the target cluster, you can either wait for them to complete or cancel the job using:

isi sync jobs cancel

You will want to replace with the name of the SyncIQ job you wish to cancel.

Once that is done, you will want to temporarily disable the migration services to prevent a new job from starting. I believe the command is the same in 8.0:


isi services -a isi_migrate disable

Be sure to enable the services once the upgrade on the destination cluster is complete:

isi services -a isi_migrate enable

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31 Posts

June 30th, 2016 12:00

I opened a case but haven’t heard anything yet. There are no sync jobs running and this archive is in progress has been running for 24+ hours now.

Thanks for your assistance.

13 Posts

October 13th, 2016 07:00

Hello. I've hit this same issue - did you get a resolution on this? (I've also opened a support case).

May 5th, 2017 11:00

What was the issue here. I ran into similar issue. no running jobs. I get the following error:

The upgrade system is busy processing another request: Operation now in progress

Upgrade status: FAIL

Current upgrade Activity is currently Archive

Any idea? Do I clear the upgrade cluster archive?

August 5th, 2017 08:00

Hi

check compatibility version for upgrade. If Gen6 only firmware 10 but if not gen6 only use version 9.

If you need cancel and restart process :

isi upgrade archive --clear

after

isi upgrade view

isi upgrade nodes firmware progress list

and

isi upgrade cluster firmware start

isi upgrade cluster firmware devices

regards

8 Posts

March 6th, 2018 14:00

I got this error after issuing "isi upgrade archive --clear"

an archive is in progress, please try again later (check upgrade status)

# isi upgrade view

Upgrade Status:

   Cluster Upgrade State: committed

Current Upgrade Activity: Archive

      Current OS Version: 8.1.0.0_build(11)style(5)

      Upgrade OS Version: N/A

        Percent Complete: 0%

Nodes Progress:

     Total Cluster Nodes: 8

       Nodes On Older OS: 8

          Nodes Upgraded: 0

Nodes Transitioning/Down: 0

LNN  Progress  Version  Status

---------------------------------

1    0%        8.1.0.0  committed

2    0%        8.1.0.0  committed

3    0%        8.1.0.0  committed

4    0%        8.1.0.0  committed

5    0%        8.1.0.0  committed

6    0%        8.1.0.0  committed

7    0%        8.1.0.0  committed

8    0%        8.1.0.0  committed

6 Posts

March 16th, 2018 06:00

Did you ever get an update?  We have a similar issue going on.

8 Posts

March 16th, 2018 10:00

No, I am going to contact support.

April 30th, 2018 01:00

any luck anyone ? I got the exact same issue... archive in progress... for at least 48hrs now... SR opened but Support Team doesn't have a solution yet...

8 Posts

April 30th, 2018 05:00

Yes

Please check if your archive is in loop.

Please run below command (multiple times) to check if your archive is in loop (changing its size from low-high-low).

#ls -l /ifs/.ifsvar/upgrade/archive

total 1955648

-rw-rw--- 1 root wheel 58242 date upgradeArchive-dateZ.tgz

-rw-rw--- 1 root wheel 498810880 DATE UpgradeArchive-DATE-TimeZ.tgz

drwxrwx--- 10 root wheel 1248 DATE-TIME wrk

April 30th, 2018 07:00

Yes it is looping, how can i stop it?

8 Posts

April 30th, 2018 07:00

1) Please get internal IP address of the nodes and note them.

# isi_upgrade_status | egrep "Address"

"Address" : "192.168.3.1",

"Address" : "192.168.3.2",

2) Run below commands.

# rm /ifs/.ifsvar/upgrade/LOCK

remove /ifs/.ifsvar/upgrade/LOCK? yes

# isi_for_array 'pkill -9 isi_upgrade_sup'

# mv /ifs/.ifsvar/upgrade /ifs/data/Isilon_Support/upgrade.bak

3) Please reset for the internal ip's noted from step 1

WARNING THIS UTILITY SHOULD ONLY BE USED AT THE REQUEST OF ISILON SUPPORT

# isi_upgrade_reset "192.168.3.1"

# isi_upgrade_reset "192.168.3.2"............

4) Please check the status

# isi upgrade view


Hope this helps..

April 30th, 2018 17:00

Thanks, will give it a go after hours, looks like it ll be disruptive isn't ?

8 Posts

May 1st, 2018 05:00

I don't think it is disruptive but good idea to do after hours.

February 7th, 2019 07:00

I´ve clicked the kudos button as this fixed my issue also. But the button didn´t seem to register so here is my manual kudos..... :)
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