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14z 5423 Boot Failure
I've read the posts that I've found related to my boot problem and have tried suggested resolutions. However, nothing has helped. This problem occurred without warning. My computer was working last night, but when I tried to restart this a.m., it will not pass the Dell screen and F2 and F12 do not work.
Are there any other steps I can try? I have reset the memory.
LSUFAN51
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January 7th, 2016 09:00
" it will not pass the Dell screen and F2 and F12 do not work"
:emotion-2:
Your computer power on and get to the Dell screen, therefore F2 and F12 should work. You sure doing it correctly ? Just to be sure:
1. Turn off Laptop
2. Power on Laptop, quickly tap F12(Diagnostic Test) continuously. Please don't wait for the Dell screen to start tapping, soon as you power on laptop, start tapping
mwinterstein
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January 19th, 2016 20:00
Were you able to resolve this issue? I have a computer with the exact same problem. Nothing happens when I press F2 or F12 immediately after pressing the power button.
Phanletho
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May 12th, 2016 17:00
My computer is the same. When i power on, it light but screen ... black. And i can't press any key, such as F8, F12, F2, Del, Caps Lock...
I enter command prompt:
DISKPARK
LIST DISK
CLEAN DISK 0
CLEAN DISK 1
When i restart, my computer is broken! Plz help me!