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1640 A14 BIOS Upgrade will not run. Tech Support stumped!
I have upgraded my bios once on this machine but the new one, A14 will not run. When I try it returns a message that tells me it cannot continue because it does not detect machine and version information. Tech Support is stumped so I will ask in the Forum. I currently have A12 which I upgraded from A11 a few months ago. Should I try installing A11 and upgrade from there or am I running any risk?. I have never reinstalled a previous bios version. Any help will be appreciated.
JASweitzer
2 Posts
0
October 12th, 2011 10:00
I am having the exact same issue except I am at Bios A05.
paladin66
12 Posts
0
February 18th, 2012 21:00
I have same issue. Dell replaced 4 motherboards and 2 harddrives, but no resolution. You are stuck with it. DELL bobble heads have no idea and they have no interest in really solving the software side of the problem. Why is the utility not able to read the information when PC Doctor under Dell support, msinfo and dxdiag can???