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Sergio93L
1 Copper

5558 broken Hinge.

when opening my computer I heard a crack or popping sound. e  Opened fine but when I closed the left hinge was broken.   The laptop still under warranty.   I  see many comments about  the 5000 series hinges.    I need this repaired.   I am a college student, studying architecture.  I can not send my computer to a warranty center to disappear for a week.   All my projects are on my laptop.   Looking for a service center and I see that people are having issues trying to get the screw that breaks due to design repaired.  

Need a little help with out  too much hassle.

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2 Replies
Moderator
Moderator

RE: 5558 broken Hinge.

Hi Sergio93L,

We regret to hear that. Please share the system service tag along with registered owner's name, region you are located and your email address on a private message. To send a private message, click on my name and send private message.

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elbawkbawk
1 Copper

RE: 5558 broken Hinge.

May I do this as well?  I have a Inspiron 15 (Model 5558) that made a crack sound when opening it on my desk this morning.  A google search brought me to this page.  What should I do if warranty is good through December 20th?

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