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AC adapter not recognized Inspiron 6400
Hi,
I have a problem with my Inspiron6400. The AC-adapter powers and runs the system correctly but does not charge the battery. In the BIOS set up I read "unknown AC adapter installed", which of course isn't the case: it is the original one that came with the laptop. I updated the BIOS to the latest version (A17) but this doesn't solve the problem. Can anyone help me, please?
DELL-Manshu S
2.2K Posts
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March 28th, 2013 12:00
Hi RuuddunBras,
Thank you for the reply.
There may be a temporary issue with the link. You may try the link couple of times and it should open up the article.
Thanks & Regards
Manshu S
#iworkfordell
DELL-Manshu S
2.2K Posts
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March 28th, 2013 12:00
Hi RuuddunBras,
Welcome to the Community.
I would suggest you to check with a good known adapter to isolate the issue. If the issue persists with a different adapter as well, system board needs replacement.
You may refer to the Dell Article 266440 by clicking the link mentioned below:
http://dell.to/15KM27Z
Thanks & Regards
Manshu S
#iworkfordell
RuuddunBras
2 Posts
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March 28th, 2013 12:00
Hi Manshu,
The link doesn't work.
ejn63
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March 28th, 2013 12:00
Try another Dell OEM AC adapter. If that doesn't solve the problem, your system needs a mainboard repair or replacement. Since the power jack on this model is part of the mainboard, you're looking at a minimum of $150 in repairs -- perhaps not worth it on a system this old.