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Adapter issue
Respected authority,
My device is vostro 5459..
I have lost my original adapter 3 months ago.then i bought a new one,which was a replica.till today there was no problem.but now i am observing that the laptop is nat recognizing the AC adapter and saying "Plugged in ,not charging".
Now,I am in a fix.I don't know what to do.please help.......
THANK YOU....
Anonymous
5 Practitioner
5 Practitioner
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January 24th, 2017 02:00
Hi,
Thank you for writing to us!
Firstly kindly let us know if the 2nd adapter was purchased through Dell.
Also we would suggest you to check if the same happens if you plug in a different adapter.Boot the system into BIOS and check the adapter status.
Kindly private message the service tag and email address.
Thanks
Robin