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kidszalor1412
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October 25th, 2017 19:00
Alienware 17/R2 - Freeze on BIOS Update
Yesterday, after updating the Windows, the audio on my Alienware (17/R2) cannot work. Hence, I tried to download all drivers update on Dell Support website. It recommended me to update the BIOS from A06 to A09. After closing all programs and unplugged all the unnecessary devices, I started to let the update procedure happen. However, during the BIOS update, my laptop froze, fans continuously ran at max speed. I let the laptop at that situation for about 4-hours. After that, I tried for a hard reboot but cannot. Thus, I let the battery down for the laptop completely shut. Then, I tried to turn on the laptop but the screen went blank and nothing happened, even I cannot see the Alienware startup screen. My laptop looked like being bricked.
Anyone can help me with this issue? I'm really appreciate cause I love my lap much and kinda worried.
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