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Alienware 17R1 "Plugged in, not charging" or "Not charging"
This problem just happened yesterday, the system appears to detect the battery, but it won't charge at all.
I checked the BIOS and it appears to detect both the battery and the adapter (I'm running the last version of BIOS ).
It shows "Battery health: < this battery performing normally >" and "AC Adapter: < 180W >", but the battery still refuses to charge.
Am I suppose to replace the power jack board or what?
what can I do to solve it?
I'm running Windows 10 Home.