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July 7th, 2011 12:00

Applications CD don;t work

I recently fried the hard drive to my laptop so I ordered a new one from Dell. Along with the new drive I got an Applications CD, so after I installed and loaded up the new drive I put in the Applications Cd to get everything installed... but the problem is that the Cd doesn't recognize my laptop as a Dell computer and refuses to install anything (Which I'm pretty sure that it is... what with the hundreds of Dell logos that cover it). So at this point I am at a loss of what to do.

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47K Posts

July 8th, 2011 07:00

The Applications Cd's are not universal.  There isn't one size fits all.  What error do you get?

What Model Dell?

What OS version of windows?

What is the Dell Part number on the CD?

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