Unsolved
This post is more than 5 years old
1 Message
0
839
BIOS upgrade problems and AMD installer manager??
Hello all,
I am a dummy at all this, and would be glad for your help! Yesterday i had a pop up reminder from dell for system updates for my dell inspiron 15 5000 laptop. I agreed to installation, after updates were installed the the computer kept freezing, then it shut down, I got a message saying the system was being scanned and repaired, then I continued to have issues - unable to type anything, click on anything, then after sometime it seemed to unfreeze and I could access programs etc again.
The installation was a BIOS upgrade, but I also noticed ADM installer manager software was also installed during that upgrade. Is this usual? is this software ok?
Any advice very welcome, many thanks!!
p
DELL-Jesse L
Moderator
Moderator
•
17K Posts
0
November 3rd, 2016 05:00
Peely09,
Updates are normal when you have the Dell Updates set to update automatically. It could be many reasons for the system to freeze. Below is a link with information about system freezing and how to troubleshoot and resolve the issues.
Troubleshooting System Lock Ups or Freezes