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November 8th, 2014 23:00

Battery Problem

My battery is only 1 + 3 months old.  However, my computer is telling me I should replace it.  It's fully charged.  What can I do?

7 Technologist

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7.1K Posts

November 8th, 2014 23:00

Hi timlab55,

Battery is a consumable product and the life of a battery depends upon the usage. I would suggest you to run the test on Battery on the system.

1.       Open the link http://dell.to/14YjKb2

2.       Select ‘Battery Life’ under ‘Simple’ tab.

3.       Click on ‘Run Diagnostics’ button.

4.       Let me know if the results.

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