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28 Posts
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22405
Battery discharges quickly
Dear All,
With my laptop battery, previously I could operate about 8 hours.
But, very recently, this has dropped to about 2 hours.
As per my observation, this happened suddenly.
I'd be much thankful, if anyone could help me in solving this.
My model number is - Inspiron 7359 2-in-1
- Anuradha
anuradhajayatil
28 Posts
2
January 1st, 2017 00:00
I guess, I could solve the problem by a system restore.
Thus, as per my understanding, it's not a hardware problem.
Anyway, will update in few days.
thiyad
5 Posts
0
December 31st, 2016 23:00
When did you buy the laptop?
Check here:
dell.com/content/topics/global.aspx/batteries_sitelet/en/batteries_faq?c=us&l=en&cs=19#faq1
anuradhajayatil
28 Posts
0
January 1st, 2017 00:00
P.S. I bought my laptop several months back. Battery health said to be good by the OS
anuradhajayatil
28 Posts
0
January 1st, 2017 00:00
Before the system restore, the laptop was getting heated. The fan was operating fast, even when the laptop is idle. So, some software issue has gone wrong. As soon as the system restore, I knew that the problem has settled as I noticed that the fan speed has come to normal.
Luckily I had a system restore point, and I noticed the problem soon.
Else I would not be able to solve this problem
anuradhajayatil
28 Posts
0
January 1st, 2017 01:00
Now it's some time following system restore. The problem looks settled. So, it's not a hardware issue. I love my laptop as it could operate almost a day with it's inbuilt battery.
If somebody could identify this software related issue, it'd be much helpful.
I'm operating on windows 10 and ms security essentials. I updated and scanned the system, and couldn't find any malware. I checked the windows firewall. I checked the in-coming and outgoing data traffic.
Couldn't find anything suspicious.
thiyad
5 Posts
0
January 1st, 2017 06:00
Great. Please mark this post as solved.
anuradhajayatil
28 Posts
0
January 1st, 2017 07:00
done