deepz18
1 Copper

Battery not detected

Hi 

I'm using Dell Inspiron 14 (3421)  for the past 9 months,. Suddenly the system got shut down and it was not starting until the power adapter was plugged in . but now the battery icon shows battery not detected.

I tried to update the BIOS and flash it but I was not able to do it bcoz it says the adapter and the battery need to be connected. 

Pls help

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2 Replies
missleman
2 Iron

RE: Battery not detected

Have you gone into the BIOS settings and made sure the battery and charger adapter are enabled? If the battery is dead or below 10%....it may not be recognized.

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deepz18
1 Copper

RE: Battery not detected

yes both the battery and the charger adapter are enabled in the settings.

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