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January 20th, 2012 07:00

Battery won't charge more than 80%

HI. I bout dell XPS 15z about 4 month.. and to day i have a problem with my battery.
I plug in adapter  for charge battery but battery charge only 80%. and see 100%. when i unplug cable in battery mode my battery show 80% charged.. and when i plug cable my battery show 100% charged.

I tried to charge my battery when my llaptop are closed.. but again not charged 100%. stoped on 75 or 81 percent.
who are the problem? I just update my bios but nothing change.

Please Help me :((( 

10 Posts

January 20th, 2012 08:00

i discharge my battery on 10% and i recharge. but stoping in 81% :(

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47K Posts

January 20th, 2012 08:00

The Battery is Bad and has a Bad Cell.  If you discharge it lower than 50 percent it will then never charge higher than that.  Eventually it will not charge at all anymore and will flash orange.

10 Posts

January 21st, 2012 15:00

last night i discharge my battery to 0% and my laptop closed because no more energy in battery.. and i put to charge my battery all night..  today when i wake up i open my laptop and i see that my battery are charged 100% i unplug my cable to verify if my battery charge 100%. And i see my battery is charged 100% so at the moment my battery working normally.  I hope to continue to work fine my battery.

4.4K Posts

January 21st, 2012 15:00

It sounds like the calibration was off on the battery.  By draining the battery all the way down, you reset the calibration of the battery.

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