Before Welcome and After Windows Logo on startup black screen with the mouse pointer on the center

Hi Dimitris2434,

Please go to msconfig -> click on Services tab -> check the box Hide all Microsoft services, check the Services running. Please post a screenshot.

I would suggest a clean re-installation of the video drivers. That is, uninstalling and re-installing the video drivers. Here are the steps:

• Open Device Manager (Start -- Control Panel -- Device Manager).
• Expand the tab for Display Adapters and right click the video card.
• From the drop down menu, select “Uninstall”.
• Ensure to check the box “Delete driver software for this device”.
• Restart the computer.
• Once the drivers are uninstalled, re-install the latest drivers Video drivers -> choose the operating system -> expand Video -> Download Intel Graphics Driver
• Restart the computer and check the functionality.

Please reply with the findings.

Yes thanks a lot man!!!! That fix the problem thanks again

Hi Dimitris2434,

I’m delighted to hear that! Feel free to reach out in case you have any questions in the future.

Man the problem came again after shut down the computer what can i do ????

Hi Dimitris2434,

There is a possibility that some software might be conflicting. I would suggest you to disable the start up items in a sequence. May be disable first 4 programs and check. Then another 4 programs and so on.

You may watch the video on 'Stop Startup Programs with MSCONFIG' to manage the start up items.

http://www.youtube.com/watch?feature=player_embedded&v=MnO8T_4uUbQ

Also, click on Services tab -> check the box Hide all Microsoft services, check the Services running. Please post a screenshot.

Please reply with the findings.

The other servises that hidden it's stopped i check it!!!

Hi Dimitris2434,

Thank you for sharing the video. This looks normal. I have checked in one of our lab system. The behavior was pretty much the same. Please ensure that Windows Updates are up-to-date.