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Bios Admin Passwort
I have a DELL Inspiron 14 7437 Laptop and when I flashed latest BIOS there suddenly was a BIOS ADMIN Password set.
Now DELL Support told me this admin password can't be reset (only by changing motherboard).
I know that the bios system password can be reset by providing some kind of hash value shown on the laptop screen when an incorrect password is entered 3 times. DELL afterwards provides a master password.
My question: Is there really no chance to unlock the bios admin password (that locks nearly all bios-settings) by a master-code or something else?
Thanks
ejn63
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9 Legend
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87.5K Posts
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October 23rd, 2017 15:00
There is - if you can verify your ownership of the system by service tag. If you cannot - which must be the case if Dell didn't supply the master password - then they're correct; you must replace the system board.
LichtiMC
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October 25th, 2017 14:00
I already verified ownership by providing original bill.
DELL (Austria / Germany) says BIOS SYSTEM PWD can be reset via Master Pwd, but not BIOS ADMIN PWD!
Right or wrong?
Dell-Brad L
Community Manager
Community Manager
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2.4K Posts
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October 27th, 2017 17:00
Sending you a Private Message on this.