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February 2nd, 2014 06:00

Black Screen

Hi..

I just bought Dell Inspiron 3521 a couple of days back. Only used it a few times. Yesterday when i was using it. the screen went black suddenly. i tried to restart it and put it on charging but no use. only the power light is on. please help urgently

615 Posts

February 2nd, 2014 06:00

UMAIRHASSAN,

     There is a feature pictured above the FUNCTION keys ...one of them looks like a Laptop | Monitor. It selects between external display, external display duplicate and display extend. Depending on how you have it set, it may be Quickset enabled without having to press the Fn key in combination. Please use this key to bring the computer back to "computer only." If this answer was helpful please remember to hit the YES button and if you need further assistance don't hesitate to contact.

February 2nd, 2014 06:00

i tried pressing the key with Fn button and with out it. No use. Any other thing i can do?

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