Start a Conversation

Unsolved

This post is more than 5 years old

37965

February 14th, 2016 05:00

Blue screen with Windows logo

Help not sure what to do everytime I try to re start my dell inspiron15 3000 series my

Laptop won't go past a blue screen with a window logo on it the only options it gives me

Is a button that says ease of access and the option of restarting/shutting down. Anything I can

Do or should I kids my laptop goodbye?

4 Operator

 • 

6.4K Posts

February 14th, 2016 18:00

:emotion-2:

You can use the diagnostic tool on your computer by tapping the F12 key while powering on the system.

1. Turn off computer

2. Power on computer, quickly tap F12 continuously, You should see the Diagnostic screen

Running Dell F12 Preboot Diagnostics:

www.youtube.com/watch;

No Events found!

Top