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CD/DVD DRIVE WORKS OCCASIONALLY
Hi
I have a Dell Inspiron N5110 and upgraded to Windows 8.1 Pro and ever since I realize that my CD/DVD drive works sometimes. At times it would not even open until I open Itunes or any music program. Sometimes it even clicks or boots when Im not using it.
An advise on how to solve this problem?
Thanks in advance.
DELL-Babita S
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June 6th, 2014 11:00
Hi Zhivago_6927,
Welcome to Dell Community Forum.
Click on this link to troubleshoot the issue you are facing with the optical drive: http://dell.to/1iwhBGE
Try updating the optical drive firmware. Click on this link for steps:
http://dell.to/1kuC163
If issue still persists, run hardware diagnostics. Click on this link for steps: http://dell.to/Ohu88J
Please keep us posted on the results.
Thanks and regards.
Babita S
#iworkfordell
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