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skmerrow

91 Posts

9874

March 7th, 2007 00:00

Cannot burn a CD with DVD Burner

I have a Inspiron 6400 and am unable to burn a CD.  I opted for the DVD burner because I assumed it would be backward compatable and be able to burn a CD.  When I place a CD in the drive and use either Roxio Easy CD creator or the Sonic which came on the system it tells me there is no device available.  When I check the system (using the control panel) it shows it is there.  I can also play CD but not burn them.  Am I right in assuming this should work to burn a CD?  If not I am very angry that I purchased this unit. 

pcgeek11

1.9K Posts

March 7th, 2007 06:00

It should also be able to burn a CD. What is the model of the burner?
 
pcgeek11

skmerrow

91 Posts

March 7th, 2007 09:00

That is what I assumed also.  I do not have the laptop here right (gone to work already) now but the invoice lists this part number 313-3959 (8X DVD+/-RW Drive for Inspiron 6400E/E1505).  I can get back to you tonight after 4-5 and tell you model #.  What ideas do you have in mind???

starzfan45

286 Posts

March 7th, 2007 23:00

I have the same model. I just drag and drop using the software that came with it. Sonic I think.

skmerrow

91 Posts

March 8th, 2007 00:00

The drive is a
TSST-Corp DVD+RW TS L632D.  Why does roxio easy cd creator not work with it?????

pcgeek11

1.9K Posts

March 8th, 2007 02:00

That is the same burner I have in my 1501 and it works well using Nero Burning Rom Ver. 7.5.7. I don't know much about Roxio Burning software as I learned that it was really bad a long time ago when they first started with CD burners and such. Just from my thoughts I would guess it is more a software problem with Roxio rather than the burner.
 
A special note about the Roxio software. If you uninstall it you may find that the DVD Drive will disappear in device manager: Here is a solution in case you decide to uninstall it and reinstall.
 
http://support.microsoft.com/kb/q270008/

"Remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"
 
pcgeek11
 
 

skmerrow

91 Posts

March 8th, 2007 10:00

It did not disappear.  It is still there. 

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