default_usr
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DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi.


I've already asked this question on your livechat and operator said he will get back to me, but it's been a week and still no answer.

Basically, I've bought a UK DELL E5550 and I want to replace it's keyboard to RU keyboard.

I've already purchased RU keyboard but it comes without frame. RU keyboard got the same frame as US keyboard but even for US there is no frame, so my question where can I get frame for DELL E5550 for US/RU layout?

Another question is related to DELL Wireless E5550 Gobi 4G LTE Broadband Card.

I have this LTE module installed in my laptop and there are 3 pins for antennas.

1 MAIN, 1 AUX and 1 GPS, but I can only see 2 antennas.

1 for MAIN and 1 for AUX.

Where is GPS antenna or it should be like that?

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17 Replies

RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi,

Thank you for reaching us.

The frame is a separate part which can be removed before installing the keyboard.

I have attached some pictures of Keyboard frame removal which might help you.

1.Push the two tabs away from the system to release the top edge of the keyboard lattice. Carefully pry up the top edge of the keyboard lattice.

2. Work your way around the sides and the bottom edge of the keyboard lattice

3.Lift up and remove the keyboard lattice.

4. The frame is removed.

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

To answer your query about 4G LTE card.

Though this WWAN card supports 2G/3G/4G and GPS, The Antennas in machine are only for the Wireless connectivity.

There is no separate antennas to enable the GPS .

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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default_usr
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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi.


Thanks for the detailed explanation on how-to remove and install the frame.


However, my question was where I can order frame which suits US/RU keyboard.


Right now I have UK keyboard with Rectangle Enter key and simple current frame I have won't fit my new RU keyboard I've ordered for replacement.

Here are some pictures so you notice the difference:

UK keyboard:

US/RU:


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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi,

Tried getting the info about RU keyboard lattice, however there wasn't much information available as these parts are region specific.

I would suggest you to call or get in touch with the RU support team who may be able to assist you with the part number or the price if it can be ordered through them directly.

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
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default_usr
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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Well, I'm not looking for a *RU keyboard*, I'm looking for a keyboard frame only.


Frame for it is SAME as for US keyboard. Any ideas where I can get keyboard frame?

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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi,

I am sorry if it wasn't clear, I meant keyboard frame when I said "RU Keyboard Lattice".

You may call your regional Dell technical support and order the frame for the laptop.

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
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default_usr
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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

What about US keyboard lattice?

I believe it's same.


Many thanks for your help.

I will try to get info off dell.ru but I doubt they have any info about Dell Latitude E5550 they don't even have it listed on their site.

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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi,

Thank you for updating us.

May be that's why we couldn't find the information about RU Keyboard or the frame as a separate part.

Even for the US lattice, You need to call the sales team or the technical support team for Latitude machines in your region who can help you with the part#, part price.

Thank you

Dell-Gokul G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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default_usr
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RE: DELL E5550 Keyboard Frame (Trim) + GPS Questions

Hi.


I'm sorry but I'm not that fluent in speaking English language.

However, since nobody seems to get back to me (from livechat) with an answer where can I get a replacement I modded my current frame so it fits new RU keyboard I've got.

Maybe it would be useful for someone, but here is a part number for UK keyboard lattice (it was on the back): CN-02G1M5-GMHC1-4A2-0805-A00

Still, I'm pretty sure frame for these kinda keyboards is valuable because all keyboards up for sale come without it.

Btw, is CPU embedded on this machine (SoC) or I can upgrade it anyhow to the NEW generation CPU without replacing whole board?


Many thanks.

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