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J

2323

February 27th, 2017 06:00

DELL XPS 9550 Blue Screen "driver_irql_not_less_or_equal" error

I have started to see this extremely annoying issue with my 1 year old Dell XPS 9550.  In between activity, that being when I am using a browser (usually Chrome) or even an another application for that matter, the computer would just crash and show me the blue screen.  The only tip I've gotten from the error message is that it's related to "driver_irql_not_less_or_equal" error.  Can someone help resolving this issue please? 

380 Posts

February 27th, 2017 23:00

Download WhoCrashed. It should tell you what driver is causing the issue. Possibly a recent driver update is causing problems. Do you have any external devices attached to the XPS 9550 when this occurs?

JohnD

3 Apprentice

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4.3K Posts

February 28th, 2017 07:00

If you want, put your dump files on OneDrive and give us a link.  If this is Win 10 we may be able to see something, but no guarantees.

Have you modified your system so it creates the smaller dump files or are you just getting the larger Memory.dmp file.

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