Start a Conversation

Unsolved

This post is more than 5 years old

39492

September 4th, 2013 09:00

DELL notebook insipron 14z (5423) - DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)

I bought a DELL notebook insipron 14z (5423)

I give the order to shut down and never shut down properly, you have to force shutdown.

When powered on, the following error appears:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)

I restored it to factory, update video drivers and SATA and the problem still occur

2.6K Posts

September 4th, 2013 10:00

Hello Margmz,

BSOD error IRQL_NOT_LESS_THAN_EQUAL indicates a driver tried to access a certain area of memory when it should not have, meaning there is a flaw in the driver itself. The goal of your troubleshooting is to find that driver and either disable or replace it. Use the Windows Debugger to troubleshoot this error. Without the debugger, you are limited to uninstalling/updating/rolling back the driver that contains the driver file the Blue Screen mentions.

For more details, see the "Topic 3: Using the Windows Debugger" from this article

Hope this helps!

No Events found!

Top