Delay on starting sound

Hi, 

Thanks for writing to us.

I can relate to your situation, its definitely annoying . 

Have you tried any troubleshooting like updating the audio drivers and BIOS. 

Also does it happen on only audio files or on video files as well?

How about from internal speakers? When did the issue start?

Regards

Hi,

We are awaiting your response.

Regards

Hi,

> Have you tried any troubleshooting like updating the audio drivers and BIOS.

I tried to updated audio drivers. Windows said I have the latest. I didn't download update manually. I didn't try to update BIOS.

> Also does it happen on only audio files or on video files as well?

It happens also on video files (opening movie with VLC for example).

> How about from internal speakers? When did the issue start?

I checked and internal speakers are ok. Audio starts instantly. I just upgraded to Windows 10 and I guess issue started with that.

Thank You!

Hi
can you please change the buffer size in the player (whichever you are using, either media player or VLC) to 10 .

let us know if it worked

Hi, 

Awaiting your response. 

Regards

Hi,

I don't think setting buffer size in one player will help much as it also affects Crome and YouTube for example. I also updated BIOS now and this didn't help also.

BR,

Tonis

Hi ,
Nice to hear from you.
As you mentioned that from internal speakers it works fine, but happens only with earphones, sounds very tricky.

We have seen few forums regarding audio latency in windows 10. THE best we could suggest is to go back to previous windows.
Please read the below link by microsoft where it talks about the issue you are facing and about buffer size changes. At the end of the page, you can comment on that thread and inform your query to them .

msdn.microsoft.com/.../mt298187(v=vs.85).aspx

Regards

I tried to updated audio drivers. Windows said I have the latest. I didn't download update manually.

Hello. Your laptop has Realtek audio on the motherboard. When you "upgrade" to Win10 it removes the Realtek audio driver and replaces it with the Windows native audio driver. If you did not manually re-install the Realtek driver then when Windows said you have the "latest", that meant that you have the latest version of the native driver. The native driver is the main cause of audio problems after upgrading to 10, so install the Realtek audio driver and see if that makes a difference.

Regarding audio latency, the Microsoft article is about normal latency of less than 10 milliseconds. A large lag of 4 seconds is something else, not normal audio latency that buffer size would affect.

Thank You! Your suggestions really make sense, but unfortunately didn't help. I now have the Realtek Audio driver version 6.0.1.6070 but still facing the same issue.

I don't know what is causing the issue. It could be Windows 10 as been alluded to. We have received many reports of audio problems after installing 10, but usually the issue is resolved by installing the vendor's audio driver. However this is the first time I have heard about the lag you describe.

I'm having the same issue as described here.

It is inconvenient but aside that, audio works fine.

I also have installed Realtek drivers and that didn't fix the issue.

I still have the same issue, so no solution from my side :(

Delay is occurring exactly after 30 seconds of silence. Always. That might be helpful.

Switching to microsoft standard driver is a workaround for the issue... but:

1. if you're using docking station, then docking station and laptop are somewhat separate audio devices, so if you have laptop as default then speakers connected to docking station will not play

2. sometimes there is a cracking sound upon starting/stoping audio playback, but I've noticed it only on laptop speakers and not always.

3. forget about audio enhancements :)

Hello My name is Chad Kagen from Atlanta. would you be able to please change the cradle size in the player (whichever you are utilizing, either media player or VLC) to 10. fill us in as to whether it worked.

Thanks

Chad Kagen