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18469

February 5th, 2013 13:00

Dell 1747 JBL sound

I had to wipe the laptop and reinstall Windows 7. The problem I have is when I use the volume controls on the keybord they don't show up the display. What did I miss on the dirvers for the sound so it will show on the display/ Please let me know.

Thanks,

Traveler70

1.8K Posts

February 5th, 2013 13:00

Hi Traveler70,

You can install the drivers on your computer from the link:

  • Click on the below link: http://dell.to/QjjZDA
  • Enter the Service Tag of your system and select the operating system.
  • Click on “Download File”.
  • Select “For Single File Download via Browser”.
  • Click on “Download Now”.
  • Save the drivers on your desktop.
  • Once the driver is downloaded on the desktop, right click on it and select “Run as administrator”.
  • Follow the prompts on screen and restart your computer.

Link to download the Quickset application is: http://dell.to/14CsSjc 

You may also refer to link: http://dell.to/12Y290G to know the installation of drivers in correct order. 

Please reply for further clarifications. 

4 Operator

 • 

13.6K Posts

February 6th, 2013 05:00

It's not the audio driver. You need to install the Dell Quickset application that Chinmay S linked to in his reply to you.

22 Posts

February 5th, 2013 19:00

I have the correct Sound Driver installed on the Laptop. But when I press the sound volume up of down it doesn't show on the laptop display Like it use to. How do I get the controls to show up on the display like they use to?

22 Posts

February 5th, 2013 19:00

I use to have an icon show on the display when I raised or lowered the volume or turned it off. I don't get the icons any more.

22 Posts

February 6th, 2013 06:00

that was the fix I didn't see the link to the quick set. Thanks for your help.

4 Operator

 • 

13.6K Posts

February 6th, 2013 07:00

Yes, the answer could have been more specific about the need to install Quickset.

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