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Dell 2in1 screen rotation

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I have recently purchased the new 2in1 xps 13. It is working fine. The one problem I have is that I cannot get the screen to rotate when in tablet mode. I seem to have tried all the available settings, but nothing will work except resetting the orientation to portrait mode permanently then switch to tablet mode, then swich back etc. surely auto rotate must be available??

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Community Manager
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RE: Dell 2in1 screen rotation

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Are you referring to the XSP 13-9365? If yes, did you reinstall this Sensor driver, then restart the system and retest?

 



 

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RE: Dell 2in1 screen rotation

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Are you referring to the XSP 13-9365? If yes, did you reinstall this Sensor driver, then restart the system and retest?

 



 

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RE: Dell 2in1 screen rotation

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Hi Chris. Many thanks for your answer. I happened to go to online support and that is precisely what a dell support person did. However it took a few goes before he figured out what to reinstall etc. As a matter of interest, how is a normal punter supposed to figure this out? It seems to be an issue on a number of the new 9365 models? regards

Peter