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August 13th, 2017 13:00

Dell 5548 startup issue

Hello, I'm using dell inspiron 5548 laptop since last 2 years.today I'm watching movie on it,after 20 min windows shows error saying that any hardware or software failure and system restart, bt after shut down laptop not getting start, after pressing power on button it's start for only 3-4 seconds and then power off,(lED light working, fan also working in this time period of 4-5 sec),I had tried removing battery, pressing 20sec power button after removing battery bt it's not working, so now what can I do? Is it hardware issue? Then which hardware may affected,which parts I have to change???

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6.4K Posts

August 14th, 2017 06:00

:emotion-2:

Please check and see if diagnostic is able to run on the computer by following steps below:

1. Power off system. Remove all peripherals except AC adapter.

2. Power on system, quickly start tapping F12 key continuously until you see Preparing one time boot menu in the top right corner of the screen. In the boot menu, stroll down to Diagnostic and then click on it. After quick tests, click on Hard drive and then Thorough Test Mode. Run Memory as well .Report back any error code.

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