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December 15th, 2016 06:00

Dell 7352 2-1 black screen when rotating to tablet mode

Hello,

I've Dell Inspiron 13-7352,  running windows 10

when I rotate the screen it becomes black,

it doesn't work even after restarting, instead it gives 8 beeps!

I changed the option "go to desktop when I sign in"

when I rotate the screen it becomes black, and works again after putting it back to 90 degrees

I mad a Hard Disk partitioning, does it make any sense?

is it a hardware or software issue?

How do I know?

shall factory reset make any difference?

4 Posts

December 19th, 2016 23:00

The problem was in he cable, the hinge made a little damage, I fixed it manually

thank you

4 Operator

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6.4K Posts

December 15th, 2016 09:00

:emotion-2:

8 beeps usually means LCD failure. Reseat the LCD cable or replace the LCD screen.

I also suggest you contact Technical Support for further assistance in link below:

www.dell.com/.../Contact-Information

4 Posts

December 16th, 2016 09:00

yes, I know that 8 beeps means LCD failure, but that only happens on a certain position 30 degrees

you may be right, it could be the cable

Tech. support told me that it could be the sensor and the machine needs to be serviced!

4 Posts

December 16th, 2016 11:00

unfortunately, it is the cable

but not the socket, at the connection point of the LCD with the housing, the cable is damaged, it connects and disconnects on moving or pressing!

is there any way to replace the cable only?

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