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October 6th, 2015 20:00

Dell Backup And Recovery Issue

I'm not sure if I put this in the right spot but im sure it will get moved if it isn't, anyway I have Dell Backup And Recovery 1.7.5 and I would like to create a system recovery so it will be bootable and when it gets to the part where you select the drive it is just infinite loading searching for the drive. I let it sit overnight to see if it would finally find my usb but it was still loading.  Any help will be appreciated

7 Technologist

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7.1K Posts

October 7th, 2015 23:00

Hi jbill24,

The Dell Backup and Recovery application seems to be corrupted. I would advise you to reinstall the Dell Backup and Recovery application on the system using the link below and check if you are able to create the system.

http://dell.to/19QaFSu

Please let me know if this helps.


2 Posts

October 8th, 2015 22:00

Hello Again,

So I re installed version 1.5 but I cant select bootable backup on the homepage and I also installed the latest version and I couldn't even find where you can make a bootable backup

7 Technologist

 • 

7.1K Posts

October 12th, 2015 09:00

Hi jbill24,

The latest version does not have Bootable backup tile on it. You will need to click on the Factory Recovery Media tile.

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