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Dell Inspirion 3148 keyboard (left side keys like 1, Q, A, Z, Caps Lock) keys are not functioning)
My Dell Inspirion 3148 (Intel i3) laptop's certain keys are not functioning, I have updated all the drivers now what can be done?
DELL-Ravi Ch
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November 12th, 2015 09:00
Hi MBP02,
As I see that you have updated all drivers on the system. Please check if you have updated the BIOS on the computer if not please update it.
Also, I’d advise that you load defaults in the BIOS. Please follow the steps mentioned below to load the BIOS to defaults.
In addition, please connect an external USB keyboard to the system to check if issue reoccurs.
MBP02
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November 13th, 2015 04:00
As per your suggestion I have checked accordingly and kept the default values in BIOS but still the problem is as it is. What needs to be done now, What is the current version of BIOS I should have?
DELL-Ravi Ch
7 Technologist
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7.1K Posts
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November 14th, 2015 22:00
Hi MBP02,
The latest BIOS version is A06 on Dell Inspiron 11 3148.
Also, please private message us the system service tag and the region you are located so that I could check and assist you further. To send a private message, click on my name and select ‘Send private message’.