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Jazzyhali
1 Copper

Dell Inspiron 11 3000 series won't turn on

my Inspiron won't turn on when I press the power button the Dell logo comes up then the screen goes black. Then it starts to blink black and then a blue screen. The blue screen says "Windows Update Important updates are available. Go to PC settings to install them." In yellow letters at the bottom right of the screen. It never starts up.

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4 Replies

RE: Dell Inspiron 11 3000 series won't turn on

Hi Jazzyhali

Thanks for writing to us. 

When did the issue start? Have you made any hardware or software changes. ??

Please run diagnostics by tapping on f12 and let us know the outcome. 

What windows is the machine running on? 

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Dell Inspiron 11 3000 series won't turn on

Hi we are awaiting your response

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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Brianlai
1 Copper

RE: Dell Inspiron 11 3000 series won't turn on

i use a Dell Inspiron 11 3000 series, my computer wont start. in come on display the dell logo and goes back off.

Nesly
1 Copper

RE: Dell Inspiron 11 3000 series won't turn on

Hi. I have a Dell inspiron 11 3000 series at home. It won't start. When I press the turn on button, it requires the current password which I enter everytime. But right after, it posts the following message:

System disable

[62F6899EBC8D2CCB1]

Service tag

[<ADMIN NOTE: Service tag removed per privacy policy>].

Could somebody help me out with my laptop please?

With gratefulness,

Me

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