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July 19th, 2016 03:00

Dell Inspiron 14R SE charging only when laptop power is off

RFrom yesterday my laptop stop charging when laptop is power on..... Though It charges when Power is off. I checked the Bios AC adapter type is None. I removed the battery and try to start the laptop only with AC adapter connected but it is not starting ..... What might be the problem. Charger or motherboard or any thing else...... Please help me

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87.5K Posts

July 19th, 2016 05:00

In descending order of probability:

Replace the AC adapter first.  Use a Dell OEM AC adapter ONLY - - NOT a third party adapter.

 If that doesn't solve the problem, replace the DC power jack in the system:

www.parts-people.com/index.php

And if that doesn't solve the problem, replace the mainboard.

If the AC adapter is unknown, the battery will not charge.

July 19th, 2016 19:00

@ejn63 thank you, problem was with AC adapter....☺️

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