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October 10th, 2015 23:00

Dell Inspiron 15 7548 Error Code 2000-0142 Diagnostic Test

Hi,

I got a blue screen error " UNMOUNTABLE_BOOT_VOLUME",post which the system stopped booting up.I ran the Diagnostic test and then got an error code in the Hard Drive Error.

Error Code- 2000-0142

The Service Tag for my Inspiron 15 7548 laptop is 1B67J42 & I am based out of Mumbai,India.

7 Technologist

 • 

7.1K Posts

October 12th, 2015 00:00

Hi pchats03,

2000-0142 error indicates the hard drive is faulty you would need to replace the hard drive on the system. Please backup the data from the system if it’s booting up. I see that the system is not registered under your name please use the link below to register it.

http://dell.to/1Wwf4Tl

Please let us know once you complete the registration.

Please remove the service tag from the post as this would violate Dell customer privacy policy.

2 Posts

October 12th, 2015 00:00

Hi I'd done the registration earlier.Now when I try to register it says - 

7 Technologist

 • 

7.1K Posts

October 15th, 2015 15:00

Hi pchats03,

Please reply us on the private message with the following details so that I can check and assist you in fixing it. To send a private message, click on my name and send private message.

1. First Name

2. last name

3. Shipping address

4. Primary Phone.

5. Alternate phone Number.

6.  Date of purchase.

7.  Retailer name

8.  Invoice copy

Please reply with the details.

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