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Dell Inspiron 15r power button light wont turn off after shutdown laptop

Hello,

After upgrading my OS from Windows 7 to Windows 10, When I manually click on "Start-------> Shutdown " my power button light wont turn off, screen goes black but the bottom is still giving light, it only turn off men I press it 7 sec ore remove the battery. Can some one help me and solve my problem. 

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DELL-Aniketh S
3 Argentum

RE: Dell Inspiron 15r power button light wont turn off after shutdown laptop

Please share the exact model of the system. You can get that entering the service tag in our support site. http://www.support.dell.com/ Also, this way you can check if your system is compatible with windows 10. If your system is compatible, please update the BIOS firmware and the chipset drivers. This should ideally fix the issue.


Thanks and Regards,
DELL-Aniketh S
Dell Social Media and Community Professional
Order Status
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