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November 3rd, 2013 08:00

Dell Inspiron 6400

Hi,


I have a Dell 6400 laptop currently running Windows Vista.  I would like to put Windows 7 on it though at the first stage of installation I am asked for a CD/DVD device driver which cannot be found.  I tried downloading "TSST TS-L632H slim 8x DVD+/-RW, v.DW30, A09 Firmware for TSST TS-L632H slim 8x DVDRW" but this did not work.


Please can anyone provide any help here?  Can Windows 7 actually run on my laptop and if not will it ever?

Thanks!

7 Posts

November 3rd, 2013 08:00

I'll give the upgrade advisor a go. 


I don't really want to be buying a new laptop just yet though I would like Windows 7 for some new Native Instruments music software I have.

4 Operator

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11.1K Posts

November 3rd, 2013 08:00

You might want to run the Windows 7 upgrade advisor http://www.microsoft.com/en-us/download/details.aspx?id=20

It really isn't worth it to spend another $90 for the Windows 7 license on a 7-year old laptop.

Keep the Vista going until April 2017 when Microsoft will stop security updates. Then buy a new laptop.

7 Posts

November 3rd, 2013 08:00

Just ran the upgrade advisor and it seems ok.  It cannot recognise my audio device but this shouldn't be a problem as I use an external firewire device anyway.  It also cannot recognise some of my installed applications.

4 Operator

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11.1K Posts

November 3rd, 2013 09:00

you can download and try Windows 7 for 30 days before it stops working

http://heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

you will need to install drivers for Windows 7 though the ones for Vista may work

http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=&l=en&s=bsd&docid=268873

9 Legend

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16K Posts

November 3rd, 2013 12:00

This machine will run Windows 7 32 Bit just fine. Ensure that you have 2 GB of RAM or more installed. You can actually have 4 GB installed with 3.25 GB usable.

Follow WIndows Reinstallation Guide/A Clean install of Windows 7:

http://philipyip.wordpress.com/dell-community-forums/ 

For Windows 7 installation media use the following .isos:

http://philipyip.wordpress.com/windows-7-sp1-iso-download/ 

These include Windows 7 Service Pack 1 and should have the SATA drivers necessary for the Inspiron 6400 (you won't get the error message you have). 

For system drivers use the following:

http://philipyip.wordpress.com/unofficial-driver-sets/inspiron-laptops-windows-7/inspiron-6400-windows-7-32-bit/

Note 64 bit compatibility with this unit depends on the processor but as you are limited to a maximum of 3.25 GB of RAM either point you are best to install Windows 7 32 Bit.

7 Posts

November 11th, 2013 08:00

Hi natakuc4

I have downloaded and tried X17-58996.iso and I am afraid I still see the installation error.  It is asking for a device driver for the CD/DVD device.   You say I shouldn't have seen this but is the driver contained under the system drivers link you have?


Thanks!

9 Legend

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16K Posts

November 11th, 2013 12:00

7 Posts

November 14th, 2013 00:00

Hi Natakuc4,


I tried this also but no joy.  The zip file contains .sys files and setup information and during the installation I point it to these files but it doesn't find what it is looking for.

9 Legend

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16K Posts

November 15th, 2013 13:00

What is the model of your hard drive?

7 Posts

November 19th, 2013 12:00

Device Manager refers to it as ST9120821AS ATA Device.  Hope this helps.

9 Legend

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16K Posts

November 19th, 2013 12:00

7 Posts

November 20th, 2013 13:00

I see.  Will Dell provide such drivers?  Or is it that the SATA operation needs to be changed in the BIOS settings for auto-detection?

9 Legend

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16K Posts

November 20th, 2013 23:00

You can try changing the SATA operation, what is it set to just now?

Also can you check the Windows 7 media on another system? Sometimes this error also crops up due to slightly corrupt installation media.

 

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