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Dell Inspiron N5040 boot issue
Hi, I'm freaking out. My computer will load the dell image screen when I first turn it on, but after it goes to a black screen telling me to "reboot and select proper boot device or insert boot media in selected boot device and press any key". What do I do to fix it? Need to know ASAP please!!!!
ejn63
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April 19th, 2013 10:00
Go into the BIOS setup - is the hard drive detected? F2 at powerup.. If not, the drive has likely failed. If it is detected, restart, press F12 and run an extended diagnostic on the drive.
DELL-Sandeep P
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April 19th, 2013 12:00
Hi cmoxford,
Welcome to the community.
Please let us know the complete error message you received on the startup. If hard-drive is detected on the system kindly run the diagnostics using the link below:
http://dell.to/XVpKQ2
If you have any further queries, please feel free to contact us.
Thanks and Regards
Sandeep P
#iworkfordell
cmoxford
3 Posts
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April 19th, 2013 15:00
It isn't reading the harddrive. It said no hard drive found.
DELL-Sandeep P
1.5K Posts
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April 22nd, 2013 15:00
Hi cmoxford,
I appreciate the time and effort that you took to troubleshoot the issue. Your harddrive seems faulty. However, it would be better you reseat the hard-drive once to confirm.
Kindly check the link below for the manual:
http://dell.to/11FPqvR
If you have any further queries, please feel free to contact us.
Thanks and Regards
Sandeep P
#iworkfordell
cmoxford
3 Posts
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April 22nd, 2013 15:00
I did take it apart and reseated th harddrive but it still says no hard drive.
DELL-Sandeep P
1.5K Posts
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April 23rd, 2013 12:00
Hi cmoxford,
I appreciate the time and effort that you took to troubleshoot the issue. Hard drive of the system would require replacement.
If the system is under warranty then please contact me through a private message by clicking on my name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information so I may access your system records.
And, if the system is out of warranty then you contact our Expired Warranty Support at the link below:
http://dell.to/YJeelQ
If you have any further queries please feel free to contact us.
Thanks and Regards
Sandeep P
#iworkfordell
ULTRALOGIC
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September 26th, 2016 11:00
my dell inspiron n5040 keep stuck on windows logo