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smatchymo

7 Posts

45856

June 13th, 2013 20:00

Dell Inspiron N7110 display shutoff button not working

Hi all,

I recently had to replace a faulty hard drive on my laptop, and after replacing it I noticed the top right button on the palm rest panel is no longer working.  This is the button that turns off the display without changing what the pc is doing.  It lights up during startup, but doesn't when it's being pressed while the computer is running.  The settings and repair button work.  At least I think the repair button works.  Nothing changes on the screen, but it does light up when being pressed.  I can't remember what this button should do after being pressed...

Does this sound like it would be the obvious and I damaged it when removing the panel?  Or could this possibly be a driver issue or something else?  I've reopened up my laptop to reseat the ribbon connector and nothing has changed.  Any help is appreciated.

Thanks!

Brian

smatchymo

7 Posts

June 16th, 2013 12:00

It turns out I didn't have quickset installed.  After downoading, installing, and restarting my computer it does work now.  Thank you!

Dell-Rajesh R

4 Operator

 • 

3.3K Posts

June 14th, 2013 02:00

Hi Brian,

Try uninstalling and reinstalling Quickset on the computer.

Uninstall:

Below mentioned steps would uninstall quickset on the computer:

Before installing the Quickset we would need to uninstall version which is present in the computer, please follow the below mentioned steps to uninstall the Quickset from the computer:

  • Click Start.
  • In search type “Programs and Features”. Press enter
  • Uninstall Dell Quickset.
  • Restart the computer.

Install the drivers on the computer and check the functionality.

Install:

Install Quickset using the link below:

http://dell.to/1bCDrEw

Download:

  • Click Download Now, to download the file.
  • When the File Download window appears, click Save (Windows XP users will click Save) this program to disk and click OK.  The Save In: window appears.
  • From the Save In: field, click the down arrow then click to
  • select Desktop and click Save.  The file will download to your desktop.
  • If the Download Complete window appears, click Close.  The file icon appears on your desktop.

Install:

  • Double-click the new icon on the desktop labeled R299707.exe.
  • The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\R299707. Write down this path so the executable (I.e.Setup.exe) file can be found later.
  • The Self-Extractor window appears.
  • Click OK.
  • After completing the file extraction, if the Self-Extractor window is still open, close it.
  • Click the Start button and then click Run.
  • Type C:\DELL\DRIVERS\R299707 in the Open textbox and then click OK.
  • Follow the on-screen installation instructions.      

Let me know the status.

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