Dell Laptop XPS 13 L322X: 8 Beeps boot after replacing the screen

Hi Saladine, 

Thanks for writing to us. 

Looks to be a DOA (dead on arrival) screen. usually 8 beeps indicate either the problem with screen or with the video card, sometimes both. 

Aren't you getting display on external monitor with the new screen attached. if no, then put back the old LCD again and try. This will give a clear picture if its the new LCD or some other hardware.

Regards

It sounds like the screen is OK -- meaning it's either the video cable that is not (did you replace the cable with the screen -- if not, that's next) -- or that the mainboard is the faulty part.

Thank you EJN63,

The new complete screen comes with the video cable and wifi/cam cables.  The mainboard is working correctly, because when i put back the old screen and with the external monitor, i am using the laptop for my all my normal tasks (office, internet, Video...etc).

Replacing the cable will be very difficult to do since it will cancel the guaranty to sen back the item and to be refunded.

Thank you for your help and the story goes :)

Saladine

Thank you Hema and Ejn63, for your help,

Salah.

welcome anytime

Hello Hema,

Please here are some updates about my story with the screen replacement:

I received the new screen and It is was detected without beeping. Except that the starting Background login page is split in two vertical zones, with one left zone having a layer more contrasted ( more blue) and superposed to original background .

After the login, this split contrast subsists. Any video or image opened from the browser or a document will have this two verticals zones with different contrasts. If I reduce the window with the image or video, and slide the window to the right from the center, the image or the video is working correctly in the half right screen zone.

The external screen is displaying everything correctly without this issue.

I updated the video and monitor driver, uninstall and install the monitor (generic PNP monitor) , updated the video driver with old version and the issue is still there. I stared the system in safe mmode without success.

I used all the dell diagnostics monitor and video tools also without success.

Please, advice is it is a problem of the new Monitor firmware that need to be applied or a Physical problem with the screen.

Thank you for your help,

Salah.

Thank you Ejn63,

I just contacted the vendor to have the part number. The new screen was presented as New Dell XPS 13 (L322X) Laptop Lcd Screen Assembly VKWJC 13.3" 1920x 1080 FHD

In waiting, my existent screen is  dell Monitor part number VKWJC , refrence 320-9392 from the Dell Service Tag: CC2YVW1

Thank you,

Salah.

Hello Jennifer,

Here are the information that i can read from the labels on the video cable:

New screnn replacement

CN-0VKWJC-70896

3CR-4573-A00

 D13 B LCD Cable

DDD13BLC010

Thank you,

Salah

Hello All,

The new display is detected Generic PNP Monitor with an old windows driver.

I tried to update the Monitor driver  by manually  selecting the inf file from  the extracted L322X_Video_Driver_9T6P5_WIN_9.17.10.3062_A03 folder without success. 

Could you please, post the link to download  a compatible firmware for the screen replacement above.

Thank you.

Salah.

Hello All,

Please any update about a compatible firmware?

I still have the wallpaper background divided in two symmetric vertical zones with the right zone more contrasted and with  a kind of Aero/ effect.

Thank you,

Salah.