Unsolved
This post is more than 5 years old
4 Posts
0
23883
Dell Latitude E6520 Laptop Unable to Boot Windows 7
Any help appreciated on this problem:
Yesterday, while surfing the web, some of my programs suddenly closed automatically (Internet Explorer 9 and Maplestory). Before I could pull up Task Manager, the system was logging me off. In a moment of panic, I pressed and held the power button to shut down. I waited a few seconds before booting my laptop, but to my disappointment, the screen never could no longer get past the screen with a flashing "_" character at the top left of the display. I've reset the Setup to default and run a Diagnostic without any issues, but still can not get Windows 7 to start. F5 and F8 are not doing anything useful.
Some things I noticed:
Dell power-up process works fine; after its completion, I can see some text including the word "Initializing" for less than a second before the screen switches to the unresponsive flashing "_" screen.
Also, at the flashing "_" screen, F5 seems to trigger a loud beep, whereas holding Fan and tapping F8 does not make that sound.
I recently got a Windows notice that recommended I install another Windows update to combat new viruses. I did not install that update yet (that was the day of the final shutdown).
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
August 9th, 2012 09:00
Press F12 at powerup and boot to the Dell diagnostics. Run an extended test on the hard drive.
tidestudent
4 Posts
0
August 9th, 2012 09:00
I forgot to mention, I've also tried a flea release to no avail.
tidestudent
4 Posts
0
August 9th, 2012 10:00
Yes, I've already run that test twice - both times with the same results.
tidestudent
4 Posts
0
August 10th, 2012 15:00
The result was "pass" if that wasn't clear.