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Dell Mini 12 Hard Drive R237954 Driver Install Catastrophic Failure
I own a Dell Mini 12 with Samsung Hard Drive HS04THB. I attempted to install, per instructions, using CD the recommended driver and got "internal error occurred" message. Now the computer does not recognized a hard drive as being installed.
1) In need to reimstall firmware for hard drive; or
2) reinstall bios if the above driver modified the bios, etc.
All help is appreciated.
John
ejn63
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February 5th, 2011 09:00
Remove and reinstall the drive. If that does get it recognized by the system, press F12 at powerup and run a full diagnostic on it. If it doesn't, the drive is toast - replace it with a new one.
DellMell4506
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February 5th, 2011 11:00
Removal and reinstall of the drive did not help.
I get the following message upon boot up
"For Realtek RTL8101E/8102E PCI-E Ethernet Controller v.1.08 (080408)
PXE-E61: Media test failure. check cable
PXE_M0F: Exiting PXE ROM.
Operating system not found."
My thought is there has to be a way to reinstall firmware on hard drive.
ejn63
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February 5th, 2011 11:00
The hard drive is toast. Replace it with a new one.
DellMell4506
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February 5th, 2011 11:00
Daignostics gives the same message, over and over
"For Realtek RTL8101E/8102E PCI-E Ethernet Controller v.1.08 (080408)
PXE-E61: Media test failure. check cable
PXE_M0F: Exiting PXE ROM.
Operating system not found."