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2002
Dell Precision M3800 battery charging
My Dell Precision M3800 system says that the battery charging has been temporarily disable. But, I can't find a way to enable it. Whenever I unplug the power brick from the system, the system shuts down. I have to carry the power brick in the last several weeks. Please help.
Anonymous
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October 28th, 2016 03:00
Hi,
Thank you for writing to us!
We would suggest you to first flash the BIOS. If that doesnt fix the issue that there could be a problem with the battery and the my system board.
Kindly private message the service tag.
Thanks
Robin
BeLarsen
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October 31st, 2016 10:00
Hi Robin,
Thank you for your help. I have flash my laptop to BIOS Rev A10. The problem still persist. I will send you my service tag number.
-Denica
BeLarsen
3 Posts
0
October 31st, 2016 10:00
Hi Robin,
Can you also show me how I can go about sending you private message with my laptop service tag.
Best,
Denica
Anonymous
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274.2K Posts
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November 1st, 2016 09:00
Hi Denica,
Kindly add me to you list and you will be able to private message me.
Thanks
Robin