Unsolved
This post is more than 5 years old
3 Posts
0
1587
Dell Precision M6800 chipset and serial ata driver updates not installing
I have attempted to install the Intel Rapid Storage Technology Driver and Management Console and Management Engine Components Installer Driver several times: through the web based automatic installer (together and separately) and also through download of the individual exes, to no avail.
Is there anything else I should try?
Nothing seems to install, every time I use the web app to detect my system they come up as updates.
http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=R4HDM
http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=GJVHD
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
0
December 31st, 2017 17:00
:emotion-2:
Windows 10 is on the system? Both files are windows 8.1
ian_mcclain
3 Posts
0
January 2nd, 2018 07:00
Running windows 7; the details pages for both show as supporting this OS.
ian_mcclain
3 Posts
0
January 2nd, 2018 08:00
The system detect correctly identifies my system as 64 bit. There is only one version of the files made available, though zipped and unzipped. This version is what I attempted to install.
ieee488
4 Operator
4 Operator
•
11.1K Posts
0
January 2nd, 2018 08:00
You need to use the dropdox box to select the right driver for your version of OS including whether it is 32-bit or 64-bit.
ieee488
4 Operator
4 Operator
•
11.1K Posts
0
January 2nd, 2018 08:00
That laptop supports 10 different OS versions.
Care to re-phrase your answer??????