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May 28th, 2017 09:00

Dell Preecision 7710 upgrade option

Hi all,

I am having Dell Precision 7710 with the following specs:

i7-6820HQ

Nvidia Quadro M3000M 

32GB RAM

Non Thunderbolt supported

May I know that is there any upgrade option for the graphic card to Nvidia Quadro M5000M or P4000? Will the differences between the power consumption and the graphic card stand will be compatible to my low graphic card slot?

Can I just purchase another left i/o board with Thunderbolt 3 install in this workstation? Will it be supported or I still need to change the whole motherboard?

Thanks a lot for your helping.

May 28th, 2017 21:00

Hello WILLIAM 1970,

You will be able to upgrade too M5000M and the slot will be able to supply the power. However, expect shorter battery life due to increased power intake from the M5000M.

In relation to the Thunderbolt port, you will need the I/O board as well as a chassis that has a thunderbolt port cut into the frame.

The team at http://dell.to/1TD76I0 will be able to help you with a quote in case you wish to proceed. The part numbers are below. Please send me direct message by clicking on my username with the service tag and contact details, should you need any further help.

M5000M: YM9KW

Thunderbolt I/O board: CJFG2

Chassis: 4M07T

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87.5K Posts

May 29th, 2017 04:00

You'd need to replace the mainboard - there's no other way to have Thunderbolt in this model.

May 28th, 2017 22:00

Any additional software or driver need to install in order to use Thunderbolt after installing i/o board?

May 29th, 2017 01:00

Hello WILLIAM 1970,

You will need to update the following drivers. Install them in the order listed below,

BIOS: http://dell.to/2r3iZyi

Intel(R) Thunderbolt(TM) Controller Driver: http://dell.to/2qqZDon

Intel(R) Thunderbolt(TM) 3 Firmware Update: http://dell.to/2r3zw5n

Update the latest chipset driver from http://dell.to/2nGSddJ. Reboot your machine into BIOS. Under System configuration look for USB/Thunderbolt Configuration. Ensure the option Enable Thunderbolt Ports is ticked and set Security level to User Authorization.

Save the settings and restart the machine. Thunderbolt should be good after this.

May 29th, 2017 02:00

I had tried the steps that you had provided as above after installing i/o board, but when I install Dell Thunderbolt Firmware Update it shows that "Thunderbolt update is not supported. Your system does not contain Thunderbolt."

So how to resolve this problems?

May 29th, 2017 05:00

So the replacement is means need to buy a new one or just top up some amount to replace one from Dell?

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87.5K Posts

May 29th, 2017 06:00

If you replace the mainboard, you'll lose your warranty - so the only practical way to go about this is to sell the system you have and purchase a new one with the option you want.

Even if you decide to replace the board, figure on $400-500 just for the part (plus labor to have it installed).

May 29th, 2017 17:00

Okay, thanks for your suggestion.

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