Unsolved
This post is more than 5 years old
3 Posts
0
31762
Dell Vostro 3550 Wireless will not turn on/ Battery wont charge...
and will not work when not plugged in (shows 83%. Was working Saturday night when at the hotel using their wireless.
Tried restore at about that point for Saturday Night. Wireless in the Windows Mobility Center, Shows wireless of f and the Turn
Wireless On button shows , but is gray and will not let you turn on. Battery Status shows and can turn on present status.
Installed windows IE 10 a couple of months ago. I3 Pentium 2.1 GHZ 64 bit with windows 7 professional.
Help
Gary
DELL-Kalyan S
750 Posts
0
August 19th, 2013 11:00
Hi Gary,
Welcome to Dell community!
Please refer the following article to troubleshoot the issue with the battery: http://dell.to/18NHOOl
Regarding the Wireless, have you tried pressing Fn key and F2 key together to enable WiFi?
gem04
3 Posts
0
August 19th, 2013 12:00
Yes. I tried the fcn / F2 trick and it only showed an antenna in the middle of the screen with no functionalty.
gem04
3 Posts
0
August 19th, 2013 12:00
UPDATE: I restarted the computer and it asked if I wanted to start normally or if I wanted to start in Safe Mode
-- The computer was asking to let it fix and (repair) problems. I let it do this as well as using a new start point and the wireless was fixed. The battery is still a problem.
DELL-Kalyan S
750 Posts
0
August 20th, 2013 06:00
Hi Gary,
Did you refer the “Check Battery” section in the article that I mentioned in my previous post? It has instructions to check the battery health in Windows as well as in the system BIOS.
Also, let us run diagnostics on the battery. Refer the following link for Dell PC Diagnostics: http://dell.to/15Q5xPl
Select “Hardware”, and select “Battery”, and then click “Run Diagnostics”.
Please post the results.