Masud Rana
1 Copper

Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Dear Concern,

When I'm trying to install  AMD Radeon Driver it's showing no compatible hardware found! But I can see in dell drivers download center that there are drivers from AMD Radeon! 

So, doesn't my laptop support AMD Radeon driver! Please help.

Thanks.

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2 Solutions

Accepted Solutions
9 Rhodium

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Look in the device manager -- if you see two video display adapters listed, you do have the AMD GPU.  If you see only one (Intel), you have only an Intel GPU.

This system was sold with Intel-only (base model) and Intel/AMD hybrid (higher end models) GPU systems.

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Moderator
Moderator

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Hi MASUD RANA,

Alternatively, enter the service tag in the support site and view the original system configuration and drivers. If the system was sold with AMD card, it should be listed there.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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4 Replies
9 Rhodium

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

Jump to solution

Look in the device manager -- if you see two video display adapters listed, you do have the AMD GPU.  If you see only one (Intel), you have only an Intel GPU.

This system was sold with Intel-only (base model) and Intel/AMD hybrid (higher end models) GPU systems.

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Moderator
Moderator

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

Jump to solution

Hi MASUD RANA,

Alternatively, enter the service tag in the support site and view the original system configuration and drivers. If the system was sold with AMD card, it should be listed there.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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Masud Rana
1 Copper

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Hello Rishi,

Thank you for reply and helpful answer. Smiley Happy

My laptop came without AMD card.

Regards,

Masud Rana

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Masud Rana
1 Copper

RE: Dell Vostro 3550 (core i5), Can't install AMD Radeon Driver

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Thanks Buddy, I got my answer Smiley Happy

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