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DELLXPS1315
1 Copper

Dell XPS 13 mic stopped working

I bought my Dell XPS 13 about a month ago. ForFor the first few days the mic was working perfectly. But after a few days the mic completely stopped working.

I tried reinstalling the drivers. I checkedthe sound and audio section and it showed the mic as default.

Even after reinstalling the drivers it didn't seem to work.

I am on Windows 10.

Could you guys help me out.

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1 Reply
Jim Coates
6 Gallium

RE: Dell XPS 13 mic stopped working

Hello. I think you have done everything you can, except to revert the laptop to the original factory configuration. It could well be hardware failure, and for help with that you should contact tech support.

Jim Coates -- 14 years on the Dell Laptop Audio boards -- since 2/6/04 

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